Seraph Chem - Advanced Defoaming Solutions

Privacy Policy

Your privacy is important to us. This policy explains how Seraph Chem collects, uses, and protects your personal information.

Last updated: December 2024

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Contact information (name, email, phone number, company details)
  • Business information (industry, company size, specific requirements)
  • Communication preferences and inquiry details

Automatically Collected Information

We automatically collect certain information when you visit our website, including IP address, browser type, device information, and usage patterns to improve our services and user experience.

How We Use Your Information

Business Operations

  • Process and respond to inquiries
  • Provide technical support and consultation
  • Deliver customized product solutions

Communications

  • Send industry updates and newsletters
  • Share product innovations and solutions
  • Provide regulatory compliance updates

Information Sharing

Our Commitment

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website and conducting business.

Legal Requirements

We may disclose information when required by law or to protect our rights, property, or safety.

Data Security

Encryption

All data transmission is protected using industry-standard SSL encryption.

Access Control

Strict access controls ensure only authorized personnel can access your data.

Regular Audits

We conduct regular security audits and updates to maintain data protection.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and understand user preferences.

Essential Cookies

Required for basic website functionality, including security, network management, and accessibility.

Analytics Cookies

Help us understand how visitors interact with our website to improve user experience.

Cookie Control: You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Your Privacy Rights

Access & Portability

Request access to your personal data and receive a copy in a portable format.

Correction

Request correction of inaccurate or incomplete personal information.

Deletion

Request deletion of your personal data under certain circumstances.

Opt-Out

Unsubscribe from marketing communications at any time.

Restriction

Request restriction of processing under specific conditions.

Object

Object to processing based on legitimate interests or direct marketing.

Questions About Our Privacy Policy?

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please don't hesitate to contact us.

This Privacy Policy was last updated on December 15, 2024. We may update this policy from time to time to reflect changes in our practices or applicable laws.

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